Roles & Personal Development

Healthcare Support Worker & Adult Social Care Worker Course

Course Overview

This course is designed to comply with  standards 1 and 2 of the Skills for Care National Minimum Training Standards for Healthcare Support Workers and Adult Social Care Workers in England

Who needs this qualification?

This qualification is specifically targeted at employees working in  Care homes and Hospitals

Why is this training important?

Adequately trained staff will reduce the risk of litigation, as well as ensuring the health and safety of patients/residents. It is also a requirement under Standards one and two of the Skills for Care National Minimum Training Standards for Healthcare Support Workers and Adult Social Care Workers in England 

Learning outcomes    


1.1. Understanding your own role

x1.1.1 Understand your main duties and responsibilities

x1.1.2 Understand the standards and codes of conduct and practice that relate to your role

x1.1.3 Be aware of how your previous experiences, attitudes and beliefs may affect the way you work

1.2. Your relationship with others

x1.2.1 Know your responsibilities to the individuals you support

x1.2.2 Understand how your relationship with individuals must be different from your personal relationships outside of work

1.3. Working in ways that have been agreed with your employer

x1.3.1 Understand your employment rights and responsibilities

x1.3.2 Be aware of the aims, objectives and values of the service in which you work

x1.3.3 Understand why it is important to work in ways that are agreed with your employer

x1.3.4 Know how to access full and up-to-date details of agreed ways of working that are relevant to
your role

1.3.5 Know how and when to escalate any concerns you might have (whistleblowing)

1.4. Working in partnership with others

x1.4.1 Understand why it is important to work in partnership with key people, advocates and others who are significant to an individual

x1.4.2 Recognise why it is important to work in teams and in partnership with others

x1.4.3 Be aware of behaviours, attitudes and agreed ways of working that can help improve partnershipswith others


2.1. Produce a personal development plan

x2.1.1 Know where you can get support for your personal development

x2.1.2 Be aware of how others can help to review and prioritise your learning needs and development opportunities

x2.1.3 Understand why feedback from others is important in helping to develop and improve the way you work

x2.1.4 Know how to record the progress you make in relation to your personal development plan

2.2. Use learning opportunities and ‘reflective practice’ to contribute to
personal development

x2.2.1 Know the functional level of literacy, numeracy and communication skills necessary to carry out your role

x2.2.2 Be aware of ways to check your current level of literacy, numeracy and communication skills

x2.2.3 Understand the importance of reflective practice to continuously improve the quality of the service you provide

x2.2.4 Know how to measure your own knowledge, performance and understanding against relevant standards

x2.2.5 Be aware of the learning opportunities available to you and how you can use them to improve the way you work

x2.2.6 Know how to measure whether a learning activity has improved your knowledge, skills and understanding

x2.2.7 Understand the importance of your own continuing professional development

Course details

The Course is 3 Hours duration and will be delivered at your own premises or at a convenient  off site location. Delegates will receive a Handout Pack and Course Outline for use on the day Delegates will also  receive a Certificate of attendance  within a week  of the event. All courses are fully evaluated using our own documentation but in-house evaluation methods can be used if preferred.

Please contact us for a quote.

Our training courses can be provided though out the UK.